Company Onboarding 101: Culture, Collaboration, & Compliance for New Hires
Do you want your new hires to feel welcome and comfortable from day one at your company?
Of course you do. Creating this kind of employee experience increases retention and satisfaction. But it doesn’t come out of nowhere.
A key aspect of developing a welcoming environment is company onboarding. With a structured and well-designed introduction to the company, employees are more comfortable in the office, making them better team players.
In this guide, we’re breaking down the company onboarding process from start to finish. We’ll talk about what it is and why it’s important, plus the key steps and components in any company onboarding plan.
✈️ What is company onboarding?
Company onboarding is the process of introducing new hires to the organization overall. This experience gets new employees up to speed on the company culture, policies, and products.
Since company onboarding isn’t tied to the responsibilities of a specific role, virtually every new joiner participates in the same experience. The shared experience creates a strong first impression and lays the foundation for robust company culture.
🆚 Company onboarding vs role-based onboarding
The first few days at a new job can feel like a whirlwind of information for new hires. With so much information about the company, their team, and their role, new employees can quickly get overwhelmed during the onboarding process.
Separating company onboarding and role-based onboarding into their own processes makes it easier for new hires to remember and understand the most essential information.
Here’s a quick breakdown of what company onboarding and role-based onboarding entail:
Distinguishing these types of onboarding for new employees benefits everyone. Your People Ops team can create a cohesive experience for every new hire while hiring managers can customize their onboarding journeys to the needs of their team and employee.
Take the sales team and developers, for instance. Both groups need the same introduction to the company culture and policies. But the role-based onboarding they need is very different.
- In a sales onboarding process, you’ll focus on learning customer-facing product features and practicing sales calls.
- Developer onboarding, on the other hand, requires much more complex and technical product knowledge.
❓ Why is company onboarding important?
Many companies rush through company onboarding in favor of role-based onboarding. But organizations that skip over company onboarding miss out on a ton of benefits for all employees.
It all goes back to creating an excellent employee experience for all new joiners. With the rise of remote work and an influx of younger workers, it’s time for companies to take employee experience seriously. This way, everyone wins.
Here are just some of the benefits you can reap when you develop company onboarding as part of your employee experience:
According to McKinsey, a positive employee experience makes new hires eight times more likely to stay at your organization. It’s clear — investing in your employee experience pays off.
👀 Company onboarding process overview
If you’re new to the idea of company onboarding, you might be wondering what the process looks like from start to finish.
Here’s a quick overview of the phases of company onboarding. Later on, we’ll dive even deeper into everything you need to cover in a company onboarding journey.
Creating a fantastic employee experience through company onboarding begins even before the new hire’s first day.
Often called preboarding, this stage gets some paperwork out of the way and gets new joiners excited about their role.
Building excitement helps calm new hires’ nerves so they can feel confident and prepared walking into day one on the job. You can add to your employee preboarding experience by sending welcome packages or setting up team meet-and-greets ahead of their start date.
In their first few days at your company, have new joiners participate in orientation.