Continuously measure satisfaction via employee net promoter score (eNPS) to always know how people feel and react quickly.
Add additional metrics to dive deeper - and launch concrete activities to act upon the feedback.
People teams at leading companies use Zavvy to drive engagement
Create simple recurring surveys that are fully customized to your goals via drag-and-drop.
Go deeper than measuring just one score to drive deeper insights.
Templates created by best-in-class companies and our learning scientists are just a click away.
Run a fully-automated feedback process your people will love
What the tool will do: Automatically sending out the survey, collecting answers, reminding participants, visualizing the results in detailed dashboards with all kinds of drilldown options.
What you will do: Regularly accessing your dashboard and making decisions based on data.
Choose a template or start from scratch. Easily combine elements like images, videos, and gifs via drag-and-drop. Embed content from your favorite tools like Typeform for surveys and quizzes, Loom for videos, and the Google or Microsoft Suite for all your documents. Setting up a journey on Zavvy is as easy as writing an email.
You uncovered issues and found potential for improvement. Now what?
Use Zavvy's tool suite to drive future eNPS based on past results.
People asked for...
...and much, much more
See how Zavvy's eNPS and engagement module lets you keep a pulse on people and reacht quickly.
Employee Net Promoter Score (eNPS) is a proven, well-established metric for measuring employee satisfaction and engagement easily and over time. With the right software, you can not only do this with absolute easy, but also act upon the results.
Employee Net Promoter Score (eNPS) is a barometer for measuring engagement. It is a well-established metrics, used by companies like Apple, Netflix, Hubspot, and many more.
It is based on one standardized question (score: 0-10):
How likely are you to recommend our company as a workplace to a friend?
Respnses are then divided into 3 categories:
To calculate your final score, you take the percentage of promoters and subtract the detractors:
eNPS = % Promoters – % Detractors
Unlike traditional feedback methods, eNPS provides a quick and consistent pulse on employee engagement and loyalty. It's really easy to collect and hence achieves high participation rates.
The main advantage is to swiftly address concerns, as it's usually collect on a high cadence (e.g. monthly).
ENPS results are usually collected anonymously to ensure that people answer honestly without fearing consequences.
On Zavvy, you are in deep control over who can see what, and you can even customize if people see who sees their results.
What you can, however, also do is drill down into departments, locations, or other variables to get a better understanding of root issues.
The frequency of eNPS surveys can vary based on your company's needs. Common practices are monthly or quarterly surveys.
Zavvy's eNPS software takes care of
Plus, based on your results, you can also offer your people engaging programs such as career paths, training budgets, better onboarding, 360 feedback, and much more. All in one tool.